Iq 11 Privacy Policy — Your Data is Safe with Us

Iq 11 (https://iq11.net) is a trusted online betting and gaming platform in Bangladesh. We take our members' privacy seriously and are fully committed to protecting their personal information.

This Privacy Policy ("Policy") applies to all members using the iq 11 platform. It explains what information we collect, why we collect it, how we use it, and how we keep it secure.

By using the iq 11 website or creating an account, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully before using our services.

Iq 11 only collects information that is necessary to provide you with quality service and maintain platform security. A detailed breakdown of the data we collect is provided below:

Automatically Collected Information

Certain information is collected automatically when you browse the iq 11 website, including data from cookies, log files, and web beacons. This information is primarily used to improve site functionality.

Iq 11 uses the information it collects solely for the specific purposes outlined below. It is never used for any additional or undisclosed purpose:

• To create and verify your account and ensure secure login.
• To process deposits, withdrawals, and other financial transactions.
• To operate betting and gaming services properly and to verify outcomes.
• Our customer service team is here to help resolve any issues or complaints you may have.
• To detect and prevent money laundering, fraud, and other illegal activity.
• To promote responsible gaming and provide support to members experiencing difficulties.
• To send you promotional offers and bonus information based on your consent.
• To analyse and improve the overall quality of the platform and develop new features.

Iq 11 never sells your personal data to third parties. However, limited data sharing may be necessary in certain circumstances:

• Payment Processors: Limited data is shared with bKash, Nagad, Rocket, and other payment gateways solely to process transactions.
• Legal Obligation: Data may be disclosed in response to a lawful order from a Bangladeshi regulatory authority or court.
• Security Partners: Anonymised data may be shared with specialist agencies for fraud detection and cybersecurity purposes.
• Business Transfer: In the event of a company merger or acquisition, data may be transferred to the new entity — however, this Policy will remain in effect.

Whenever data is shared, we ensure the receiving party maintains the same standard of privacy protection.

Iq 11 uses cookies on its website to enhance your browsing experience and ensure the site functions properly. We use the following types of cookies:

Cookie Type

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Analytical Cookies: Used to understand how the site is being used. This data is analysed in anonymised and aggregated form.
• Preference Cookies: To remember your language preferences, theme settings, and other customizations.
• Marketing Cookies: To show you relevant ads and offers with your consent. You can turn this off at any time.

Iq 11 uses industry-leading security technology to protect your personal data. Our multi-layered security framework is described below:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted, making them unreadable to any third party.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• 24/7 Monitoring: Unusual login attempts and suspicious activity are detected automatically.
• Secure Data Centers: Your data is stored in internationally certified secure data centers with regular backups in place.
• Regular Security Audits: Regular system audits and vulnerability assessments are carried out by third-party security specialists.

Please note that no technology can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

Iq 11 believes every member has full rights over their personal data. Your key rights are outlined below:

To exercise any of these rights, email us at support@iq11.net or reach out via live chat.

Iq 11 retains your data only for as long as necessary. Our standard retention policy is as follows:

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Iq 11 is an 18+ platform. We strictly ensure that minors (under 18) are not able to access or use our platform.

• Age is verified at registration, and identity documents are checked during the KYC process.
• We do not knowingly collect or store personal information from anyone under the age of 18.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
• If you have concerns, parents or guardians can reach us at support@iq11.net.

Iq 11 reserves the right to partially or fully update this Privacy Policy as needed. When changes are made, we follow the process outlined below:

• Notice will be sent to your registered email address at least 14 days before any significant changes take effect.
• A clear notice will be displayed on the main page of the website.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request account closure and we will process it accordingly.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: support@iq11.net — typically responded to within 24 hours.
• Live Chat: Available 24/7 within the platform.
• General Inquiries: Our FAQ Page View.

Once a complaint is submitted, we will send you a reference number within 48 hours and aim to resolve the matter within 7 business days. Your privacy matters to us — every complaint is taken seriously.